Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services of Leo Shipping Hub LLC (“Leo Shipping Hub,” “we,” “us”). By creating an account, booking a shipment, or otherwise using our services, you agree to these Terms.

1. Our role

Leo Shipping Hub acts as a freight forwarder and logistics intermediary. We arrange transportation of goods through third-party carriers; except where we expressly state otherwise, we are not the carrier and do not physically transport goods. Carriage is subject to the terms, tariffs, and conditions of the carrier performing the transport.

2. Eligibility and accounts

• You must be at least 18 and able to form a binding contract.
• You are responsible for the accuracy of information you provide and for activity under your account.
• Keep your credentials secure and notify us promptly of any unauthorized use.
• We may require identity verification before processing certain bookings.

3. Quotes, bookings, and pricing

• Quotes are estimates based on the information you provide and are valid only for the period stated.
• Final charges may differ if actual weight, dimensions, freight class, accessorials, or services differ from what was quoted. Carriers may reweigh, remeasure, and reclassify freight, and adjustments will be billed accordingly.
• You authorize us to charge your payment method for all applicable charges, including post-shipment adjustments.
• Duties, taxes, and customs charges are your responsibility unless expressly agreed otherwise.

4. Your responsibilities as shipper

• Accurately describe, classify, pack, label, and document all goods.
• Do not ship prohibited, restricted, hazardous, or illegal items except in full compliance with applicable law and our Prohibited Items policy and with prior written arrangement where required.
• Comply with all applicable export, import, sanctions, and customs laws.
• Ensure you have the right to ship the goods and that the shipment does not infringe any third-party rights.

5. Prohibited and restricted items

Certain goods may not be shipped, or may only be shipped under specific conditions. See our Prohibited Items page. We may refuse, hold, return, or dispose of any shipment that violates these Terms or applicable law, at your expense.

6. Liability and limitation of liability

Liability for loss of or damage to goods is limited to the liability of the carrier performing the transport under its applicable tariff or contract of carriage, and to any cargo insurance you have purchased. Unless you purchase cargo insurance, recovery may be limited to a small per-pound or per-package amount set by the carrier.

To the maximum extent permitted by law, Leo Shipping Hub is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or business interruption. Our total aggregate liability arising out of or related to the services is limited to the amount of fees you paid us for the specific shipment giving rise to the claim.

7. Claims

Claims for loss, damage, or delay must be submitted in writing within the time limits set by the performing carrier's tariff or contract of carriage (often as short as a few days for concealed damage). Failure to submit a timely claim may bar recovery. We will assist in documenting and filing claims with carriers and insurers.

8. Insurance

Cargo insurance is available on most shipments and is recommended. Coverage is subject to the terms, exclusions, and conditions of the underlying policy. If you do not elect insurance, you accept the limited carrier liability described above.

9. Payment

• Invoices are due on the terms stated on the invoice.
• Past-due amounts may accrue interest and collection costs as permitted by law.
• We may place a lien on goods in our possession or control for unpaid charges, as permitted by applicable law.

10. Acceptable use of the website

• Do not misuse the website, attempt to disrupt it, or access it other than through the interfaces we provide.
• Do not use the website for any unlawful purpose or to transmit harmful or infringing content.

11. Intellectual property

The website, its content, and our trademarks are owned by Leo Distro LLC or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable license to use the website for its intended purpose.

12. Disclaimers

The website and services are provided “as is” and “as available” without warranties of any kind, express or implied, to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Leo Shipping Hub LLC and its officers, employees, and agents from claims, losses, and expenses arising out of your shipments, your breach of these Terms, or your violation of law or third-party rights.

14. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in California, unless otherwise required by applicable law.

15. Changes

We may update these Terms from time to time. Continued use of the services after changes take effect constitutes acceptance.

16. Contact

Leo Shipping Hub LLC
California, USA
shipping@leoshippinghub.com
+1 (949) 312-8587